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RE: [ic] 4.8.3 crashing - no one helps - will have to switch to something with real support
> Hi everyone,
>
> For some time, ever since we installed 4.8.2, we've
> been having problems
> with Interchange crashing. Seems like users did something on the
> admin interface that would cause Interchange to crash.
> It was related
> to vend.pm.
>
> Today, we installed 4.8.3, seeing that it fixed a
> problem with that module.
> However, just a few minutes ago, it crashed again
> reporting the following
> error:
>
> 66.169.86.239 - - [06/December/2001:10:31:23 -0500] -
> /cgi-bin/shopedu/admin/login CGI mapping error: Undefined catalog:
> /cgi-bin/shopedu at /usr/sbin/interchange/lib/Vend/Server.pm line 182.
>
> The catalog, of course, is there and works ok. A simple
> restart fixes
> everything
> again:
>
> Killing Interchange server 8431 with TERM.
> CyberCash module found (Version 3.x)
> Low traffic settings.
> "mode" is not defined in %Fcntl::EXPORT_TAGS at
> /usr/sbin/interchange/bin/interchange line 2753
> Calling UI......UI is loaded...
> Interchange V4.8.3
> Configuring catalog shopedu...Using default DBM database...done.
> Configuring catalog shoponline...Using default DBM database...done.
> Configuring catalog test1...Using default DBM database...done.
> Interchange server started in UNIX mode(s) (process id 24130)
>
> Any ideas? We have dozens of users using Interchange and almost
> all of them were able to crash Interchange previously.
> I was happy thinking
> 4.8.3. would be stable...:(
>
> I've talked to others that are having the same problem.
> They all report that
> applying changes on the admin UI in a certain way not
> yet discovered will
> crash the server. This is what our users have reported too.
>
> Any ideas? Theories? We would greatly appreciate
> them... if not, I'll have
> to send Interchange down the drain. We can't afford to
> provide bad
> applications
> to our clients.
>
> I told the tech people at RedHat ecommerce tech support
> that if they could
> solve it, I would buy a support contract. They say they
> provide only
> installation
> help, admin help and advice. sheesh.
>
> Peter
http://www.tuxedo.org/~esr/faqs/smart-questions.html
Many rants do not a bug report make. The way of the Jedi is uname -a,
perl -v, and gdb. Use the source, Luke.
Dan Browning
Kavod Technologies
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