Re: Fax option doesn't work on checkout

[Chris Watkins <chriswatkins@watkinsbrothers.com>]

The "I will call with payment info" option is basically for other types
of payments, check, money order, etc., but when the customer selects
this option MV is still trying to validate the a credit card. Since no
CC number has been entered we get an error from Cybercash, and the order
fails. It seems as though upon entering the checkout page MV sets the
payment type as Cybercash, and changing it to "Will call" does not take
it out of Cybercash mode as it should. Hope this clarifies a bit..

Thanks Again,

Chris Watkins

cfm@maine.com wrote:
> 
> ******    message to minivend-users from cfm@maine.com     ******
> 
> > I have minivend 3.12beta6 with CyberCash 3.2 installed.  It seems to
> > be validating the 4111 1111 1111 1111 card number fine and all works
> > well.  However, if the user clicks on the "I will call with..." it
> > fails with a CyberCash error.(No card number in form.)
> 
> Maybe I'm missing something, but if you are taking an order by fax
> why are you messing with CyberCash at all?  The fact that it validates
> a card will be irrelevant if you process that card later manually.  If
> you are processing the charge right there, why the "will call with?"
> 
> Generally we use fax option only to provide full range of options
> to visitors.  The fax or pay by check option simply sends an
> "advice" to the store owner, a printable form and "Proform-Invoice
> subject to Confirmation" to the prospective purchaser.
> 
> What am I missing?
> 
> >
> > If anyone has an answer to how to solve this I would appreciate a
> > response.  I know there are others who have the same issue and would
> > like to see the response in the list.
> >
> > Thanks in advance,
> > Chris Watkins
> > Watkins Brothers Gallery
> Content-Description: Card for Chris Watkins
> 
> [Attachment, skipping...]
> 
> --
> 
> Christopher F. Miller, Publisher                            cfm@maine.com
> MaineStreet Communications, Inc        208 Portland Road, Gray, ME  04039
> 1.207.657.5078  (MTRF 3-5pm)                        http://www.maine.com/
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