[ic] orderline.db / transaction.db / ascii copy

Glenn McCalley glenn at bnetmd.net
Mon Nov 8 14:44:11 UTC 2010


Good Morning.

We log an ascii copy of all orders to a library "orders" using the 
etc/report format.  It appears that we are getting orders completed and 
logged to the orders library without having them logged to the 
transactions.db and the orderline.db.  I can't seem to identify a common 
factor, just happens from time to time.  The customer does get their receipt 
online and their email order copy.

Are there legitimate circumstances under which this can happen, or does 
anyone know the error conditions that would cause this?  Debug log for the 2 
orders I have researched look good, payment OK etc.

Thanks!
Glenn.





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