[ic] Backing Up

[interchange-users@icdevgroup.org (Chaim Klar)]

 > Quoting Linda Shumaker:
 >
 > I inserted some of my own products to the products.txt file using Excel.
I
 > uploaded my files to my FTP. But when I tried to open my UI, I ran into
this
 > Error--"Internal Server Problem" My UI is dead in the water. I have since
 > replaced the products.txt file with the orginal one but I still cannot
 > "apply changes" because the UI says the reconfiguration is timed out. Is
 > there a way to replace the products.txt and products.txt.xls files with
the
 > orginals so I can back up a step or two? Obviously, my backup files are
not
 > being accepted either.

Possible solution:
look in the CATALOG/product directory if there is a file named products.sql,
if not create an empty file with the above mentioned name then try
restarting.

Thank You
Chaim Klar
(718)871-6751