[ic] Admin Order Entry

[interchange-users@interchange.redhat.com (Aaron Hazelton)]

> On Thu, 2002-05-02 at 15:34, Andrew Baerg wrote:
> > I have run into a serious issue with entering orders 
> through the admin
> > interface. It seems this issue was raised a while ago:
> > 
> > 
> http://interchange.redhat.com/archive/interchange-users/2001/m
> sg09214.html
> > 
> > Although no resolution was really given.  After following the
> > suggestions in the postings, I still have problems.  When I place an
> > order in the admin UI, I am logged out and greeted with the 
> admin login
> > page.  The order gets entered, but I get no confirmation 
> and when I go
> > back to order entry after logging back in, the fields are 
> still occupied
> > by the previous order, making it /seem/ as though the order 
> has not been
> > entered. This poses serious problems for our CSRs entering orders
> > because they have no way of immediately telling if an order has gone
> > through not to mention how confusing the whole thing looks. 
>  Any ideas
> > anyone? Has this been discussed further in a later thread?  If so I
> > could not find it.
> > 
> > Thanks,
> > 
> > Andrew Baerg
> > Edge Marketing 
> > Calgary, AB
> > Canada
> > _______________________________________________
> > interchange-users mailing list
> > interchange-users@interchange.redhat.com
> > http://interchange.redhat.com/mailman/listinfo/interchange-users
> 
> 
> 
> In case anyone cares about this issue, I have investigated it further
> and submitted the following to bug #361:
> 
> It seems to me that the problem lies in Routing.  I have 
> found that only
> the
> default route is ever performed so that if you remove it, as 
> one of the
> suggestions states, the last route defined in catalog.cfg becomes the
> default
> and is the only one which is performed(whether through the admin UI or
> not).  
> My temporary solution, which I realize is a horrible hack but which
> works
> without issues, is to define a log Route which includes both log_entry
> stuff and
> log_transaction stuff and decides which to do based on a 
> variable I pass
> it. 
> receipt.html also uses the variable to decide whether to diplay the
> admin UI or
> the customer UI.  Anyways, that's my two cents for what it's worth.
> 
> If indeed the larger issue is with routing, then it seems to me that
> this is indeed a big problem.  If you can only ever use the default
> route, then what is the point in having multiple routes defined? 
> 
> Anyways, if anyone wants more info on my ugly solution, which does in
> fact work, let me know.


Can you post this "solution" :-) I would like to do this if there are no
other "complications", I am doing quite a bit of UI order entry and its
just a big inconvenience.
  _____  

Sincerely,
Aaron Hazelton
>>Hazenet<<
aaron@hazenet.net


> 
> Andrew Baerg
> Edge Marketing
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> interchange-users mailing list
> interchange-users@interchange.redhat.com
> http://interchange.redhat.com/mailman/listinfo/interchange-users
>