[ic] Problems with installation.

[interchange-users@interchange.redhat.com (Samuel A. Rogers)]

Well lets just say that after 23 years of managing systems I have my 
reasons as to why I wanted to use an NFS mounted catalog, and still do. 
But that's not what I was writing about. I mention it because I was try 
to give an example of the type of problems I was having due to 
non-effective documentation and user admin unfriendlyness of IC. There 
is alot to like about IC and I think it is going in the right direction. 
But in the area of installation, configuration and managiblity it needs 
a lot of improvement. For the $180-90 dollars I paid for the 
professional version (mainly for this functionality) and I am not a 
happy camper right now.

I think IC more then meet my needs once all these bugs are worked out. 
In fact if it works the way the demo looks I will be very pleased. Like 
of was saying I need to get this up a.s.a.p. and I didn't expect to run 
into this many problems in getting it to work.

Right now I would like to jsut get this path direction problem solved. 
I'm sure there will be other problems, as I see a lot of questions about 
mail and CC payment problems. And I haven't tried to test place an order 
yet.

Regards,

	Sam

Ron Phipps wrote:
>>From: interchange-users-admin@interchange.redhat.com
> 
> [mailto:interchange-
> 
>>users-admin@interchange.redhat.com] On Behalf Of Samuel A. Rogers
>>
>>
>>I need some help with my IC installation, which I have been strugling
>>with for over a week and a half now. I don't usually like to ask for
>>help so bare with me.
>>
>>My first mistake was not realizing that IC does like the catalog to be
>>on a NFS mounted directory. Why I'm not sure, but that took me acouple
>>of days to get that one worked out. But in the process I started
> 
> trying
> 
>>different things.
>>
>>I wanted the catalog to go in the home directory of the store which
>>would have been /home/samscards, but I NFS automounted it so I put it
> 
> in
> 
>>/web/samscards and called it catalog i.e. /web/samscards/catalog .
> 
> <-- SNIP -->
> 
> This is should not be the case with IC.  The only time you should need
> to do an NFS mounted catalog is when you are trying to do load balancing
> and need files to be shared across servers.  You actually are probably
> complicating manners by using an NFS mounted area for storing the
> catalogs.  We use the default tar ball install and all of our catalogs
> are installed into the user's home directory on a non nfs mounted
> partition.
> 
> Take it easy,
> -Ron
> 
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