[Date Prev][Date Next][Thread Prev][Thread Next][Interchange by date
][Interchange by thread
]
[ic] AuthorizeNet charging, but order not placed
At 12:52 AM 7/9/2002 +0100, you wrote:
> > The users are being taken back to the checkout page to fill in their credit
> > card info. They never get to the receipt page. They just keep going back
> > to the checkout page over and over until they give up.
> >
>What do your Interchange error.log files have to say on the subject?
Sounds like order routing. Don't know what IC version you are working with,
but if there are any payment routes below the 'default' route in
catalog.cfg, move them to the very top of the route chain, reconfig and try
again. There was a problem with the foundation demo route setup that could
cause what you are describing.
- Ed L.
===============================================================
Increase profits from your Interchange store...
http://www.newmediaems.com/cgi-bin/nm/software_fus.html
===============================================================
New Media E.M.S. Software Solutions for Business
463 Main St., Suite D eCommerce | Consulting | Hosting
Placerville, CA 95667 edl@newmediaems.com
(530) 622-9421 http://www.newmediaems.com
(866) 519-4680 Toll-Free (530) 622-9426 Fax
===============================================================