[ic] Internet Explorer problem

[interchange-users@interchange.redhat.com (Kaare Rasmussen)]

I'm asking this because I'm not sure where the problem really is.

One customer was kind enough to write an email that he could not check out 
his order.
I've heard this before, but I can't recreate the problem myself with the 
browsers that I have access to. The problem is that the customer fills out 
the form, but whatever he does, it will not accept the order, it will just 
return to the check out page with no error message.

The customer uses MS Explorer ver. 5.00.2920.000. I've tried with another 
brand of IE 5.0, but without the problem.

Clue: When entering the index page, he was greeted with an authorization 
error, he says. I'm not sure this can be true; Why should it do any SSL 
activity, I don't know. Also, the page would be totally tilted if it was 
displayed (there is SSL on the Apache web server).

Another clue, maybe: When moving the mouse over the Order button, he sees an 
error message in the statusline in the browser: 'javascript: void 0

I can't see any entries in error.log at the time he tried to enter an order.

I'm using Interchange 4.8.2, foundation layout.

Any hints to what can be done?

-- 
Kaare Rasmussen            --Linux, spil,--        Tlf:        3816 2582
Kaki Data                tshirts, merchandize      Fax:        3816 2501
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