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[ic] total adjustment upon item cancellation in admin
On Sat, Jan 05, 2002 at 12:08:07PM -0800, Steve Bourg wrote:
> Hey All,
>
> I've built a few sites off of the construct & foundation demos pretty
> successfully (yay!). One of the not-yet-complete features of the admin is
> that the order's product total, shipping total,
> tax total, and grand total are not adjusted when an item within the order
> has been
> cancelled. This is confusing customers when the updated emails go out
> and also gives the burden or manual recalculation to the merchant.
>
> I'm aware that the various areas of the demo and admin that reflect
> these
> calculations pull from a single transactions record vs. recalculating the
> line items from the orderline table.
>
> I would like to be able to update the transactions record when a
> transactions line item is set to a cancelled status. I've been told, and
> it appears that the calculation functions are dependent upon the use of
> carts. I hope to approach this by simply sending the pertinent aggregate
> info needed to calcuate (weight, size, product total, etc for
> shipping) without recreating a cart within the admin. Can anyone guide me
> on the approach and/or direct me to documentation for this?
You have to reload the basket and reprocess the order. Cancel the first
and make a new one. Tax, discounts and so forth will not be handled
otherwise unless you reinvent IC.
That's the easy part. What do you do if a price changes or any of your
shipping/taxing calculations change? It requires judgement on part
of merchant.
>
> Thanks,
>
> Steve Bourg
>
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