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[ic] How to get at orders that appear to have been lost
At 12:08 PM 02/04/2002 -0700, you wrote:
>So my store launched Friday morning and they have
>had 25 orders so far. Problem is, due to mail issues,
>only 4 have gone to the order address with their
>associated encrypted credit card information. Is
>there another place where the encrypted credit card
>info is sent as a backup?
>
>I would rather not have the client have to call 21
>people to ask them for their credit card information
>again. It can be done, but not fun. And it would be
>good to know this in the future.
>
>I searched the mailing list archives, but coming up
>with a keyword that gets me good information seems
>unlikely. It's not mentioned in the docs, so I am
>wondering if it just isn't possible.
>
Take a look at yourcat/logs/tracking.asc
- Ed L.
New Media E.M.S. Software Solutions for Business
463 Main St., Suite D eCommerce | Consulting | Hosting
Placerville, CA 95667 edl@newmediaems.com
(530) 622-9421 http://www.newmediaems.com
(866) 519-4680 Toll-Free (530) 622-9426 Fax
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