[ic] Checkout To Receipt Page Error

[interchange-users@icdevgroup.org (Stefan Hornburg Racke]

"Raymond Cheng" <urbanfashion@hotmail.com> writes:

> I'm running IC 4.8.2. Recently, my catalogs started having this error. Every
> time a customer clicks the "Place Order" button on the checkout page, rather
> than going to the Receipt Page, it displays the following error:
> 
> 
> ---START-------------------------------------------------
> Internal Server Error
> The server encountered an internal error or misconfiguration and was unable
> to complete your request.
> 
> Please contact the server administrator, webmaster@korksoft.com and inform
> them of the time the error occurred, and anything you might have done that
> may have caused the error.
> 
> 
> More information about this error may be available in the server error log.
> 
> Apache/1.3.20 Server at www.-------------.com Port 443
> -----END-----------------------------------------------------
> 
> The orders make it into the IC control panel. It also manages to send the
> customer an order confirmation email, however, it fails to send the order
> notice email (with PGP credit card information) to the vendor.
> 
> 
> Otherwise, every other function on the site behaves normally. Does anybody
> have any clues how this happened or how to fix it? PLEASE HELP!

Check first the global error log of Interchange.

Ciao
        Racke

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