[ic] Korksoft?

[interchange-users@interchange.redhat.com (Aaron Hazelton)]

> --- JT Justman <ic@signless.com> wrote:
> > The site is still down, and I am stuck. I'm
> > interested to find if anyone has
> > had similar experiences, or if I simply rubbed
> > someone the wrong way. I
> > really don't have time to change servers (I don't
> > even have time durring
> > business hours to call them in person) but this
> > won't work!
> > 
> > Thoughts anybody?
> > 
> > JT
> 
> I've been with them for just under two months and have
> had the exact same experience.  My web site went down
> early this Sunday morning and did not come back up
> until about 3:00 Monday afternoon.  I woke up today to
> find that it had been down again since 11:00 pm last
> night and is still down as I write this.  I too
> repeatedly sent support emails and used the
> "emergency" pager with no response.  I left voice
> mails on every voice mail box there yesterday (during
> business hours) and nobody ever called me back.  In
> addition they have been totally non-responsive to my
> requests that they straighten out parts of my IC that
> have never worked properly since my move there, even
> though those parts worked fine before the move.  I am
> moving to a new host I found here on this list and you
> should as well.  Sure, they cost more, but what I lost
> in sales the last two days will more than pay for the
> entire move and the extra hosting costs for a year. 
> In addition my new host clearly understands the
> software inside and out and so far has been extremely
> responsive and helpful.  Other than the time I spent
> checking him out, the move is taking very little of my
> own time.  Email me privately if you would like to
> know who it is.
> 
> =====
> Regards,
> John Watts, Coast to Coast Music
>  http://coast2coastmusic.com
> Harmonicas and Accessories
> 

Similar problems here...  Also, money involved...

I now host my own site.

  _____  

Sincerely,
Aaron Hazelton
>>Hazenet<<
aaron@hazenet.net