[ic] Re:Slow Checkout and Recalculate

[interchange-users@interchange.redhat.com (Ray Alikhani)]

>Quoting Ray Alikhani (ralikhani@xetranetworks.com):
> 
> Hello all,
> 
> 
> We are running IC 4.8.3 on RH 7.1. The catalog is the default 
> foundation store template. The site is super fast until you click 
> checkout. Thereis a 15 sec delay until it processes the request. The 
> catalog is using mysql for the database. We recreated another catalog 
> without mysql and we do not have this problem. Does anybody have any 
> ideas???
> 

#This just means you have no (or a slow) internet connection out. The
default system uses WWW lookup for shipping via UPS.
#
#To temporarily stop this, do in mysql:
#
#	mysql> update country set shipmodes = '' where code = 'US';
#
#Then when you decide what ship modes you want for the US,
#set it back to the appropriate modes.


Thank you for your input. I have to agree that it is a shipping issue,
however the server is on a fractional DS3 with plenty of bandwith
available. Do the shipping methods differ if you setup with mysql? If
so, how can we set up shiiping to query a zone file rather than  WWW
lookup. I have attempted to do this by 1). Adding UPSZoneFile
products/450.csv to the catalog.cfg  2). Downloading the appropriate
zone file from UPS and naming it 450.csv 3). Restarting interchange. 
This however, is not working. Is there a step tha I am missing? Thanks
for your help.


Regards 

Ray 



Xetra Networks
8380 Miramar Mall Rd Suite 115
San Diego, CA 92121
Phone: 858-558-8621
Fax: 858-558-8623
Email: RAlikhani@XetraNetworks.com
Web: www.XetraNetworks.com