[ic] Please specify the MailOrderTo directive

["Jason Timm" <jason@itchoices.com>]

Here we go again...

OK, here is what is happening.  I create a catalog with makecat.  Next, I
restart Interchange.  Interchange fails to open the catalog and reports,
"Please specify the MailOrderTo directive in the configuration file...".

I have been through the docs and the archives and will now address the
advice I have found so far:

Here is the contents of the cgi-bin:

-rwsr-xr-x    1 interch  interch      7164 Nov 10 13:19 imaginegoodhealthcom

The ownership and permissions seem to be right here.

'interch' is the user that runs interchange and 'interch' is specified as
the Interchange User in the makecat setup script.

The catuser in this case was set to 'imaginegoodhealthcom'.

The owner and the group for the catalogs directory are all set to
'imaginegoodhealthcom' like so:

drwxrwsr-x   14 imagineg imagineg     4096 Nov 10 13:24 imaginegoodhealthcom

and:

drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 backup
-rw-rw----    1 imagineg imagineg    11177 Nov 10 13:19 catalog.cfg
drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 config
drwxrws---    6 imagineg imagineg     4096 Nov 10 13:19 dbconf
-rw-rw----    1 imagineg imagineg        0 Nov 10 13:19 error.log
drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 etc
lrwxrwxrwx    1 root     imagineg       59 Nov 10 13:19 images ->
/home/imaginegoodhealthcom/html/imaginegoodhealthcom/images
drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 logs
drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 orders
drwxrws---    6 imagineg imagineg     4096 Nov 10 13:19 pages
drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 products
drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 session
drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 special_pages
lrwxrwxrwx    1 root     imagineg       27 Nov 10 13:24 templates ->
/var/www/catalogs/templates
drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 tmp
drwxrws---    2 imagineg imagineg     4096 Nov 10 13:19 upload

The products directory (which is the one that variables.txt is in) looks
like this:

-rw-rw-r--    1 imagineg imagineg     9237 Nov 10 13:19 1da.csv
-rw-rw-r--    1 imagineg imagineg    10240 Nov 10 13:19 2ndDayAir.csv
-rw-rw-r--    1 imagineg imagineg     5571 Nov 10 13:19 450.csv
-rw-rw-r--    1 imagineg imagineg     5571 Nov 10 13:19 986.csv
-rw-rw-r--    1 imagineg imagineg     1520 Nov 10 13:19 access.asc
-rw-rw-r--    1 imagineg imagineg       83 Nov 10 13:19 affiliate.txt
-rw-rw-r--    1 imagineg imagineg      138 Nov 10 13:19 area.txt
-rw-rw-r--    1 imagineg imagineg      138 Nov 10 13:19 cat.txt
-rw-rw-r--    1 imagineg imagineg       88 Nov 10 13:19 component.txt
-rw-rw-r--    1 imagineg imagineg     9431 Nov 10 13:19 country.txt
-rw-rw-r--    1 imagineg imagineg       24 Nov 10 13:19 downloadable.txt
-rw-rw-r--    1 imagineg imagineg      144 Nov 10 13:19 files.txt
-rw-rw-r--    1 imagineg imagineg      111 Nov 10 13:19 gift_certs.txt
-rw-rw-r--    1 imagineg imagineg     6603 Nov 10 13:19 gndcomm.csv
-rw-rw-r--    1 imagineg imagineg     6585 Nov 10 13:19 Ground.csv
-rw-rw-r--    1 imagineg imagineg       48 Nov 10 13:19 inventory.txt
-rw-rw-r--    1 imagineg imagineg      599 Nov 10 13:19 locale.txt
-rw-rw-r--    1 imagineg imagineg      163 Nov 10 13:19 merchandising.txt
-rw-rw-r--    1 imagineg imagineg    28024 Nov 10 13:19 mv_metadata.asc
-rw-rw-r--    1 imagineg imagineg     9349 Nov 10 13:19 NextDayAir.csv
-rw-rw-r--    1 imagineg imagineg    21859 Nov 10 13:19 NextDayAir.gdbm
-rw-rw-r--    1 imagineg imagineg      226 Nov 10 13:19 options.txt
-rw-rw-r--    1 imagineg imagineg      203 Nov 10 13:19 orderline.txt
-rw-rw-r--    1 imagineg imagineg       83 Nov 10 13:19 order_returns.txt
-rw-rw-r--    1 imagineg imagineg       35 Nov 10 13:19 pricing.txt
-rw-rw-r--    1 imagineg imagineg      226 Nov 10 13:19 products.txt
-rw-rw-r--    1 imagineg imagineg      278 Nov 10 13:19 route.txt
-rw-rw-r--    1 imagineg imagineg       18 Nov 10 13:19 salestax.asc
-rw-rw-r--    1 imagineg imagineg     1325 Nov 10 13:19 shipping.asc
-rw-rw-r--    1 imagineg imagineg     5521 Nov 10 13:19 state.txt
-rw-rw-r--    1 imagineg imagineg      466 Nov 10 13:19 transactions.txt
-rw-rw-r--    1 imagineg imagineg      523 Nov 10 13:19 userdb.txt
-rw-rw-r--    1 imagineg imagineg     2868 Nov 10 13:19 variable.txt

All of this information is exactly the way another catalog is setup, and it
works but this one does not.

Now, reading the archives, I read that some have tried 'chgrp -R interch
catalogdir' or even a 'chown', so I tried that as well.  Sure enough that
does fix the above issue.  But, it creates a new problem.  After doing that,
IC starts up and the catalog seems to load, but when browsing to the
catalogs page (http://www.domain.com/cgi-bin/catalog), the server reports a
404 message.  But the program is there and is set properly as indicated
above.  In messing with this, I have also had the server tell me that
Interchange was unavailable - another problem that indicates a permission
issue.

I read this from an earlier post:
"This is really a permissions problem.  Your Interchange daemon does not
have access to your catalog files.
One common fix for this is to edit your servers /etc/group file and add
your interchange user to the group that owns your catalog files."

This makes total sense to me, but I already have interch as a member of the
user's group.  So that must not be it...

I currently have 3 sites down and am willing to compensate someone for a
good tip in the right direction.  Anyone have any ideas what I can try next?

Jason


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