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Re: [ic] Frustrated with IC 4.8
True.....
----Original Message-----
>From: "Nick Robertshaw" <bignick@paraglyph.com>
>To: "interchange-users@interchange.redhat.com"
<interchange-users@interchange.redhat.com>
>Cc:
>Bcc:
>Subj: Re: [ic] Frustrated with IC 4.8
>Type: IPM.Note
>Sent: Monday, September 17, 2001 8:24 AM
>
>IC 4.8 is 'a stable program that works as intended'
>
>It is representative of open source software generally in that:
>
>* Documentation is terse, sometimes incomplete, and sometimes oriented
to
>the programmer or technically savvy reader
>
>* Code and features are highly evolved
>
>* Installation can be a bitch
>
>* The user's investment is not in cash, but in the time taken to
understand
>how to install and configure the system (and initially in discovering
how to
>understand how to understand).
>
>* Support comes from people who are not obliged to give it
>
>You are, indeed, not the only one experiencing frustration. But there
are
>also many, many people who have succeeded at what you seem to be failing
at.
>The difference might be hardware or software but is more likely to be
>expertise or persistence.
>
>Some, no doubt, are more suited to shrink-wrapped packages from the
Black
>Prince of Redmond.
>
>So, rather than venting and causing everyone to become pissed off or
just
>ignore you, try and deal with each of your problems by searching the
>documentation, and the archives of this forum. Then perhaps, pose a
>succinctly cast and specific question with sufficient details of your
>configuration and environment and you might get a useful answer.
>
>
>--
>Nick Robertshaw
>
>As the hectic pace of life rushes you along,
>Remember to set aside a few minutes each day.
>At the end of the year,
>You'll have a couple of days saved up!
>
>
>----------
>>From: "Kat Turner" <ronzokat@hotmail.com>
>>To: interchange-users@interchange.redhat.com
>>Subject: [ic] Frustrated with IC 4.8
>>Date: Mon, Sep 17, 2001, 6:24 AM
>>
>
>> How is it that IC 4.8 can have so many great features and be so ill
behaved
>> in implamenting them? What I mean by this is IC 4.8 seems to have
everything
>> you could think of to put on a wish list for an online store and then
some.
>> But when it comes to using the Administration interface to setup the
store
>> it is contrary as hell. The changes that I make either give unexpected
>> results or have no effect at all. The help file included seems to be
an
>> after thought that only makes one want a real help file. I find it
next to
>> useless. The documentation on the Redhat web site is not much better.
The
>> wizard that was intended to be used for quick setup seems to have a
mind of
>> it's own.
>>
>> If I am the only one that is having problems with grasping how to use
IC
>> then it won't hurt my feelings at all for you to tell me how stupid I
am and
>> for you to point out what I am doing wrong. I would really like to get
IC to
>> perform the way a program if this caliber should. I am use to stable
>> programs that work as intended. If this is the type of program that
stems
>> from the open source code theory of designing software then it seems
to be a
>> step backwards.
>> Just my $.02 worth.
>> KAT
>>
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