Re: [ic] Frustrated with IC 4.8

[IC-Admin <interchange@my-school.com>]

On Mon, 17 Sep 2001, Ed LaFrance wrote:

> At 02:16 PM 09/17/2001 -0400, you wrote:
>
> >I propose a monthly registration fee to this mailing list to collect
> >money for development and documentation support. I like to know, who would
> >support this idea and what you consider a price, which would reflect the
> >value of help you are getting here.
> >
> >Birgitt Funk
> 
> This is a quite fair idea - I for one would be willing to pay a reasonable 
> monthly subscription fee for some type of "support list" membership or 
> support forum, either a mailing list, web-based forum, or however it worked 
> best.
> 
> To convince me to buy in, the list/forum would need to be somewhat more 
> segmented than interchange-users.  For example, this list gets a large 
> amount of traffic regarding installation problems - I would certainly want 
> that compartmentalized so that I don't see it (and the replies to it) 
> unless I choose to.  I assume this would require a system in which posters 
> choose the topic of their inquiry up front - perhaps something more like 
> the interchange IRC, with topic-based groups, or a web-based bbs-style 
> forum, would be more appropriate.
> 
> Another thing that would be important to me is that the forum be monitored 
> by member(s) of the IC team in some fashion, for the purpose of distilling 
> relevant content into FAQ's and knowledge databases, to answer the sticker 
> technical questions, and maintain the relevancy of the forums (are you 
> listening, Miss Cleo?) - much like what is being done now on this list, but 
> more frequently and less arbitrarily.  I would want to know that I am not 
> just paying for an copy of the free list.
> 
> Many other developers of both open- and closed-model software do this 
> currently.  Red Hat is not operating a charity, as far as I know.  Free 
> lists like this one can still be offered, but no one would blame Red Hat 
> for putting their attention to what offers revenue.
> 
> Comments, anyone?
> 
> - Ed L.
> 
>

I am with you. Compartmentalizing installation questions
is a very good idea, IMHO. Period. Birgitt
 
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