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Re: [ic] E-mail for customer with returns
On Thu, May 31, 2001 at 10:33:47PM -0400, Anton van de Plas wrote:
>
> Hi,
>
> I seem to have a hard time finding the place where I can edit the text of
> the e-mail that the customer receives as confirmation of a return he or she
> just did. The return address mentioned is the one below and as you can
> imaging, it is not the right one;
>
That message is in pages/process_return.html, however the address is not
hard-coded, you need to fix the values for the ADDRESS and CITY variables
in the variable database (Administration -> Knar). There are several pages
that use the address variable, so fixing the variable will solve the problem
better than changing the page will.
>
> Hello and thank you for your interest in COMPANY products.
>
> We have received your return request and have issued you an RMA number.
>
> Please use the information below to process your return:
>
> Shipping Address:
>
> COMPANY
> 11480 Sunset Hills Road
> Suite 200 East
> Reston, VA 20190
>
>
> Return Info:
>
> RMA Number: 3
> Date Issued: 20010531 22:31:34
>
> Order Number: 000014
> Item Quantity: 2
> Credit Amount: $130.00
>
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--
Red Hat E-Business Solutions Jason Kohles
11480 Sunset Hills Road Senior System Architect
Reston, VA 20190 jkohles@redhat.com
