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[ic] email receipt error



in my email receipts i get this message:

B A D   R O W  S P E C I F I C A T I O N - columns too wide.


where/how do i fix this?
also - is there a way to upgrad from 4.6.3 to the latest version without 
redoing all of my templates?


thanks
kpullon@hotmail.com
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