Re: CyberCash Problem

[Patrick Schoonveld <pschoonveld@venux.net>]

Have you looked in the errorlog for CyberCash (in merchant.conf)?

Cameron Prince wrote:
> 
> ******    message to minivend-users from Cameron Prince <PRINCECB@novachem.com>     ******
> 
> Hey guys,
> 
> We setup our store and it has been working fine sending credit card numbers
> via e-mail and with "Will Call Payment Method" sales. We recently setup
> CyberCash and it appeared to be working fine until someone tried to do a
> "Will Call Payment Method" order. The user got an "Order Failed" message and
> there's nothing in either error.log. I went back and checked my
> configuration and it appears to be correct. Here's what I have:
> 
> Variable     CYBER_CONFIGFILE
> /home/sites/johnsonemuan/users/johnemusea/mvend/merchant.conf
> Variable     CYBER_VERSION       3.2
> 
> CreditCardAuto      No
> CyberCash            Yes
> 
> I turned on debugging in CyberCash and I have found where the "Will Call"
> sale is trying to authorize via CyberCash and it returns the following error
> of course:
> 
> MerchantAuth: Missing or empty mandatory field 'card-number'
> 
> So the root problem is the checkbox for Payment Method: Will Call is not
> bypassing the CyberCash verification as it should.
> 
> Can anyone give me any ideas on how to fix this?
> 
> Thanks,
> 
> Cameron B. Prince
> Site Specialist
> 
> NOVA Chemicals
> Decatur, Alabama
> 
> Voice:  (256) 306-4881
> FAX:    (256) 306-4880
> Cellular:       (256) 227-1238
> 
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