Re: Possible Hung Server?

[Barry Treahy <treahy@mmaz.com>]

If your new products.asc file is large or your existing database is big, you might be impatient as MV
needs time to import the new data..  At no time did you idicate home long you watched after the
ftp/restart for the fresh products.asc file to load.  Also, if you must clobber MV, I do a ps ax | grep
minivend and then kill the process and restart with the bin/restart which will clean up the PID file.

If the products file still doesn't complete the load after a long period and you see no activity on your
system, I'm no gdbm expert by you may have clobbered your products database.  If you have a complete
products.asc, just delete the products.gdbm and restart MV...

Barry

"Heritage House '76, Inc." wrote:

> ******    message to minivend-users from "Heritage House '76, Inc." <mike@cybertrails.com>     ******
>
> 6/22/99
>
> Up until a couple days ago, my Minivend 2.03 catalog was running fine.  I FTP'd
> a new products.asc and pricing.asc out to it.  It still worked fine until I
> FTP'd products.asc one more time.  It then gave the not so uncommon message:
>
> We're sorry, the MiniVend server is unavailable...
> We are out of service or may be experiencing high system demand, please try
> again soon.
>
> The web provider says that it's not an overloaded server.
>
> I tried to reset the program, which I've done dozens of times, but got a bit of
> a confusing message.  (resetting does not help at all)
>
> My commands:
>
> cd /usr/www/users/hhouse76/cgi-bin/minivend/bin
> ./restart
>
> Server's message:
>
> We couldn't immediately terminate the MiniVend server running
> on PID 11518. The server is probably just waiting for a request,
> but it is conceivable it was stopped by an error.
>
> If your system has SYSV signals (like IRIX and Solaris), it
> may be stopped already.  Wait at least 60 seconds (or make
> a request to the catalog) and try this from the command line:
>
>         kill 11518
>
> It should complain about "no such process", which means the
> server has stopped normally. If it does not (and you have
> waited for the housekeeping timer to elapse) then it is hung.
> Do:
>
>         kill -9 11518
>         rm -f minivend.pid
>
> Configuring catalog hh76...
> done.
> The MiniVend server is already running (process id 11518)
> hhouse76@omicron%
>
> When I follow the first instruction, to "kill 11518" or "kill -9 11518", I do
> get the message that there is "no such process" which means it should have shut
> the program down normally.  But then I get the message "The MiniVend server is
> already running (process id 11518)"  which I don't believe I've seen before
> when
> I reset the program.  My question is, is there any way for me to know if my
> program is hung and somehow not possible to reset.  Or am I barking up the
> wrong tree?
>
> The web provider only answers mail every other day or so, and I've got to get
> this catalog back on line!
>
> Minivend 2.03, running on Pair networks, Apache UNIX
>
> Thanks!  Mike Monahan
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