Re: New User Comments

[Barry Treahy <treahy@mmaz.com>]

******    message to minivend-users from Barry Treahy <treahy@mmaz.com>     ******

For what is worth Ross, there has been a lot of discussion about the documentation and there
is on on-going project in the works for a rewrite.  As for simple vs complex, I believe it is
relative.  I had very little difficulty getting the sample 'simple' database up and running.
Where I experienced a few bruises was in the customizing of the system to relate to my
companies needs and several people on the list have been of tremendous help.  Yes, I believe
that better documentation would have reduced the number of past and present bruises.

If there is one void, it has to be that if the members of the list can't answer the questions
posted, they often go unanswered.  The 'keeper-of-the-keys', obviously can't be all to
everyone and yes this can be very frustrating to have questions that are very important to
you go unanswered, but this is not a commercially supported product.  I sometimes forget that
myself and get irritated, but hopefully I cool off before I press the SEND button...

Barry

Ross Olson wrote:

> ******    message to minivend-users from "Ross Olson" <rosso@exactimaging.com>     ******
>
> Hey ho,
>
> I'm a new user of the MiniVend System, and I just wanted to make a few
> comments about the product and the documentation:
>
> 1) The "Simple Template" is Not simple for new users. I'd call it the
> "Intermediate" template and create an actual simple template that: has
> fields for SKU, Product Name, Description and Price; would have far
> fewer pages to reconfigure and a step-by-step in the documentation for
> customizing the simple sample.
>
> 2) The Documentation could desperately use a 1 to 10 step-by-step
> instructions of getting the first sample installed. There's the start of
> such a section in the QuickStart, but it quickly degrades into a
> discussion of diff and such, but never clearly states:
>
>         Step 1) Run makecat
>         Step 2) Modify the files in (location 1) (location 2) (Locations 3)
>         Step 3) View the URL (address) in your browser
>
> 3) The restart program doesn't run well on my Solaris box, but I'm not
> sure why. For some reason I need to copy and paste the SU command
> directly into the command line. The restart's program version doesn't
> run right.
>
> I don't have much experience with Solaris, so I'm sure I'm stumbling
> over some newbie problems right there, but please don't discount my
> suggestions off-hand because of that.
>
> I'm glad to see that the mailing list discusses some reasonably advanced
> topics, but as a new user, I'm a bit intimidated. :P Hopefully the
> learning curve is starting to flatten out a bit for me.
>
> ...Ross...
>
> ___________________________________________ rosso@exactinteractive.com _____
>
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